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1. After-sales Service Guarantee System
Our company provides full-life-cycle after-sales service to ensure customers' worry-free use:
Installation and commissioning service: After equipment delivery, we arrange professional technical engineers to complete on-site installation, commissioning and trial operation to ensure normal operation of the equipment;
Technical training service: Provide on-site training for customers' operators, covering the whole process skills such as equipment operation, daily maintenance and troubleshooting;
Warranty service: The whole machine provides a 12-month warranty period, free maintenance of non-human-damaged parts during the warranty period, and lifelong technical support;
Response service: Establish a 7×24-hour rapid response mechanism, on-site service for domestic customers within 24 hours, and remote solutions for overseas customers within 48 hours;
Lifelong maintenance: Provide lifelong services such as parts supply, technical upgrade and process optimization for the equipment, helping customers continuously improve production efficiency.
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2. Production & Manufacturing Lead Time
Our company has established a standardized production process to ensure efficient delivery:
Standard model equipment: For conventional standard models such as Q03, Q05 and Q15, the production lead time is 15-25 working days after signing the contract and receiving the advance payment;
Customized equipment: According to customers' customized requirements (such as special materials, non-standard specifications, supporting systems), the production lead time is 25-40 working days;
Expedited service: For customers' urgent needs, we can provide expedited production service, completing delivery in as fast as 10 working days;
Whole-process control: We will feedback the progress to customers synchronously during production, and complete strict quality inspection and trial operation before delivery to ensure delivery quality.
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3. Core Competitive Advantages of the Equipment
Our tilted mixing granulator has significant core advantages:
High mixing efficiency: 30° inclined structure + multi-functional mixing tools realize three-dimensional mixing, with short mixing time, high uniformity and no material dead angle;
Strong adaptability: It can handle various materials such as dry powder, wet powder and viscous materials, and is widely used in metallurgy, ceramics, new materials and other industries;
Reliable quality: The whole machine is made of national standard steel, and the core components are selected from international well-known brands, ensuring stable operation and long service life;
Customized service: We can customize equipment specifications and supporting systems according to customers' production process and site requirements, providing one-stop solutions;
Energy saving and environmental protection: Low energy consumption design, excellent sealing performance, reducing dust leakage, meeting environmental protection production requirements.
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4. Core Technical Parameters of the Equipment
The core parameters of our tilted mixing granulator are as follows:
The model series covers Q03, Q05, Q15 and other full models, with an effective volume of 30L-1500L to meet different production capacity requirements;
The mixing speed is adjustable from 0-60r/min, adopting a 30° inclined cylinder design;
The driving power ranges from 7.5kW to 75kW, and the material can be stainless steel or carbon steel with rubber lining, suitable for materials in refractory, metallurgy, ceramic and other industries;
Customized configuration is supported, and auxiliary systems such as automatic feeding, weighing and dust removal can be integrated to meet personalized production needs.